Privacy Policy
Last updated: December 2024
1. Introduction
Tees.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI t-shirt design services.
By using Tees.ai, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.
2. Information We Collect
Personal Information
When you place an order or contact us, we may collect:
- Name and email address
- Shipping and billing address
- Phone number (optional)
- Payment information (processed securely by Stripe)
- Order history and preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service requests
- Improve our website and services
- Prevent fraudulent transactions
- Send promotional communications (with your consent)
4. AI-Generated Designs
When you use our AI design tool, your text prompts are sent to our AI provider (Google Gemini) to generate designs. These prompts may be processed and temporarily stored for the purpose of generating your design. We do not use your design prompts to train AI models.
5. Payment Processing
All payment transactions are processed through Stripe, a PCI-compliant payment processor. We do not store your credit card details on our servers. Stripe's privacy policy governs the collection and use of your payment information.
6. Data Sharing
We may share your information with:
- Fulfillment partners to print and ship your orders
- Payment processors (Stripe) to process transactions
- Email service providers to send order updates
- Analytics providers to improve our services
- Law enforcement when required by law
7. Cookies
We use cookies and similar technologies to enhance your experience, analyze site traffic, and for marketing purposes. You can control cookies through your browser settings, but disabling them may affect site functionality.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Withdraw consent at any time
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at our contact page or email support@tees.ai.