Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing and using Tees.ai ("the Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services. We reserve the right to update these terms at any time, and your continued use constitutes acceptance of any changes.

2. Description of Service

Tees.ai provides an AI-powered platform that allows users to create custom t-shirt designs using text prompts. Users can generate designs, preview them on t-shirt mockups, and purchase printed products. All products are made-to-order and produced by our fulfillment partners.

3. User Conduct

You agree not to use the Service to create designs that:

  • Infringe on any copyright, trademark, or intellectual property rights
  • Contain hateful, discriminatory, or offensive content
  • Depict illegal activities or promote violence
  • Include pornographic or sexually explicit material
  • Impersonate any person or entity
  • Violate any applicable laws or regulations

We reserve the right to refuse any order and cancel any design that violates these guidelines.

4. AI-Generated Content

Designs created using our AI tool are generated based on your text prompts. By using the Service:

  • You acknowledge that AI-generated images may not always match your expectations
  • You retain rights to use the designs you create for personal use
  • We reserve the right to use anonymized prompts and designs to improve our services
  • You are responsible for ensuring your prompts do not infringe on others' intellectual property

5. Orders and Payment

When you place an order:

  • Prices are in USD and include applicable taxes where required
  • Payment is processed at the time of order through Stripe
  • Orders cannot be cancelled once submitted for production
  • We reserve the right to refuse or cancel any order for any reason
  • Shipping costs are calculated at checkout based on your location

6. Shipping and Delivery

Estimated delivery times are provided at checkout but are not guaranteed. Delays may occur due to production issues, shipping carrier delays, customs processing, or other factors beyond our control. We are not responsible for any losses or costs incurred due to delivery delays.

7. Returns and Refunds

Due to the custom nature of our products:

  • We do not accept returns for change of mind or incorrect sizing
  • We will replace or refund items that arrive damaged, misprinted, or defective
  • Claims must be submitted within 30 days of delivery with photographic evidence
  • Refunds are processed to the original payment method within 5-10 business days

8. Intellectual Property

The Tees.ai name, logo, website design, and all content are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission. The AI technology and underlying systems remain the exclusive property of Tees.ai and its licensors.

9. Limitation of Liability

To the maximum extent permitted by law, Tees.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid for the specific order giving rise to the claim.

10. Indemnification

You agree to indemnify and hold Tees.ai harmless from any claims, damages, losses, or expenses arising from your use of the Service, your violation of these terms, or your infringement of any intellectual property or other rights of third parties.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms or your use of the Service shall be resolved through binding arbitration.

12. Contact

If you have questions about these Terms of Service, please contact us.